My sims 4 been laggy out of know where when it used to be smooth and fine. im very confused i have a 4070 and a i9 and everytime i try to get help on here no one stays to help i awalys get annoyed at the end it just frustrates me because i dont wanna play because of it i really wanna fix it. here is my dxdiag
@katelynwstxoxo Please try playing while your computer is offline. You can sign into the EA App and put it in offline mode, then disable wifi and/or disconnect the ethernet cable before pressing Play.
If that doesn't help, try disabling Online Social Features within Sims 4, in Options > Game Options > Other. You'll need to restart the game to see the effect.
If that doesn't help either, please try playing in a clean boot:
The one service to leave enabled is the EABackgroundService, which the EA App needs in order to run. Disable the rest as described.
When you reboot your computer, go through the Task Manager's background processes list shutting down any service that doesn't absolutely need to be running, for example anything from MSI Afterburner to RGB software might still be enabled. If you accidentally kill a critical process and it doesn't restart on its own, just reboot your computer again.
Don't open anything other than Sims 4 and the EA App while testing, not even a browser window.
i just did that every seems good after disibling some services with the clean boot its still laggy :/
@katelynwstxoxo Please test a new save with no mods or custom content, for comparison's sake, and let me know how it goes.
sadley its the same there stuttering with camera i even play without offline and everything
@katelynwstxoxo Please do everything together—clean boot, offline mode, disabling Online Social Features—but in a new admin Windows account. Make it local, as in, don't link it to your Microsoft account. You'll be able to launch Sims 4 without reinstalling anything but won't have access to your saves or other content. That's fine and is part of the purpose of this test, so don't transfer or download anything you normally use.
If that doesn't help, I'd like to see the results of some hardware monitoring. Please download hwinfo (it's free) from here:
https://www.hwinfo.com/download/
You don't need to install anything; just choose the Portable version, unzip it, and launch it from Downloads or wherever you like. If you do want the full installer, be sure to click the button for hwinfo itself, not for lansweeper.
Restart your computer, open hwinfo, choose Sensors Only, and click the button that's a sheet of paper with a + to start logging. Save the log file to your desktop for easy access. Wait five minutes, then open Sims 4 and play for at least 20 minutes. Don't alt-tab out of the game or run any other programs, aside from the EA App of course, while you're testing. When you're done, click the same button to stop the logging.
Please upload the log to the third-party filesharing site of your choice (Google Drive, Dropbox, etc.) and link it for me. Either leave it in .csv format or, if you're going to use OneDrive, create a .zip file, and don't open the log before uploading it, or else my log reader might not be able to interpret it.
