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JolindaM's avatar
JolindaM
6 years ago

sims 4 lagging and delay in interactions

Hello, sims team! I have been having with my game and it's extremely annoying. I don't know what to do...  my laptop has 710 GB available I don't know what to do help, please!! This is my DxDiag : 
pc
kreatora's avatar
kreatora
Hero (Retired)
6 years ago

@JolindaM 

Your computer should handle basa game but I don't know what add-ons you have. However, the graphics card is quite poor and the amount of RAM is not very large and this can cause lagging even if you only have the game without additions. You can try to lower the graphics requirements in the game options.
However, you also have problems with the system.
Check if you need new drivers for your computer
https://support.hp.com/us-en/drivers/laptops
Then check if your Windows is up to date
https://support.microsoft.com/help/4027667/windows-10-update
To fix problems with system run sfc scannow
https://support.microsoft.com/en-us/help/929833/use-the-system-file-checker-tool-to-repair-missing-or-corrupted-system

I don't work for EA

JolindaM's avatar
JolindaM
6 years ago
@kreatora Thank you.. and to help you I have all expansions, stuff packs and well I don't know what the other is called. I don't mind the lagging even if it's annoying but the delay in the interactions makes me really mad because in cas it would be very smooth..and I do have cc more than 3GB.
  • kreatora's avatar
    kreatora
    Hero (Retired)
    6 years ago

    @JolindaM

    Well, certainly, such a large amount of CC doesn't help the game to run well. But you have lags in the game because your graphics card has too little dedicated memory and does not meet the game requirements for add-ons such as Dogs and cats and all subsequent packs. Your computer is doing well enough to start the game! Because in theory, it shouldn't. Lower all graphics requirements to a minimum, because your game can turn off at any time. If you have all the expansion packs and want to play without a problem, I would think of a new computer.
    https://answers.ea.com/t5/Technical-Issues-PC/READ-FIRST-Make-sure-you-meet-minimum-requirements-PC-Mac/m-p/6420780#M102196

    Edit:

    I forgot to mention it before
    You had errors related to XBox gaming overlay, so you should shut that down.

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