Sims 4 Laggy/Jerky Gameplay
Short version: I got an Origin update, then after the update I had to reinstall drivers to make the game even run, and now my game is too laggy to play.
Full story: My game was working perfectly fine last week, then 2 nights ago my game opened, but a message popped up saying there was an Origin update or something, so I closed it out and got the update. While I was at it, I went ahead and bought an expansion/game/stuff pack bundle and downloaded it. Then I tried to open my game and an error came up saying the game was unable to start because it couldn't run with the video card in my system. Went through a lot of trouble yesterday and figured out how to update or reinstall my drivers. Did that, and was able to run the game, but then it said something about my game's graphics quality? I don't remember what it said. Now my game is super laggy, I can't even play. I went into the game settings and switched the graphics quality down from high, but it's not playable until it's all the way down to low, where it's still a little bit slow and now obviously looks like crap.
I'm on Windows 10. I got my laptop brand new just a year and a half ago. Do I need to get this legacy edition? What do I do?
@logydavyjones The problem, or at least the most pressing one, is obvious: your graphics card doesn't have a proper driver. So your computer is defaulting to the Microsoft Basic Display Driver, and that driver doesn't handle games very well.
It's easy enough to download a new graphics driver from HP though. Go to this site:
https://support.hp.com/us-en/drivers/laptops
Enter your serial number, and look for the appropriate entry/entries under "Driver-Graphics." You'll specifically want the newest driver for 1903, which is your Windows build. If you're not sure which option to choose, feel free to link the driver page here. It doesn't have any information about your own computer, just the make and model. I would link you the page directly and show you which driver you'd need, but HP makes it difficult to find exactly the right page without the serial number.
At any rate, install the driver, launch the game, quit, and check the config.log again. Instead of this:
Name (driver): Microsoft Basic Render Driver
Name (database): [Found: 0, Supported: 1]you should see something like "Radeon Vega 8 Graphics" and [Found: 1, Supported: 1]. Let me know if you don't.
