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Jxlieee's avatar
Jxlieee
2 years ago

Sims 4 launched in Czech. Reinstalled game now only gives me 3 language options

I live in Scotland and have never played the game in any other language but English.   When installing the new expansion pack "Growing Together" I realised my game added two of the same (new) worlds...
pc
8f5584b279b5c99's avatar
8f5584b279b5c99
2 years ago

I’m literally having the same exact problem.  I have no idea what to do! It happened out of no where. Did yours get fixed yet?

  • EA_Solaire's avatar
    EA_Solaire
    Icon for Community Manager rankCommunity Manager
    2 years ago

    @8f5584b279b5c993 

    Could you please run an Error Report and attach the Report ID to your post following the steps in the post above? 

    • 8f5584b279b5c99's avatar
      8f5584b279b5c99
      2 years ago

      How do I run a error report?

      • EA_Solaire's avatar
        EA_Solaire
        Icon for Community Manager rankCommunity Manager
        2 years ago

        @8f5584b279b5c993 

        You can follow these steps to run the report, once the report has finished, you'll see a Report ID, please copy and paste this Report ID to your post here for me.

  • shiro_onesan's avatar
    shiro_onesan
    2 years ago
    @8f5584b279b5c99 3 no unfortunately not yet and I have to admit that it really annoys me ^^
    • EA_Cade's avatar
      EA_Cade
      Icon for Community Manager rankCommunity Manager
      2 years ago
      Hey all,

      Thank you all for supplying us with the Error ID's we needed to raise this issue, it is now under investigation with the relevant teams.

      I will continue to provide updates as I get them in this thread.

      If you could provide a screenshot of the language selection screen in the EA app showing you no longer have your desired language available, that would also be of help 🙂
      • bazzajunior's avatar
        bazzajunior
        2 years ago

        Please see the attached screenshots of the download options and also the EA app settings, confirming UK/British setup

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