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Hey everyone, I have the problem that my game was suddenly in Czech when it started.
since you can't change that with the EA app like with Origin, I uninstalled the game and wanted to reinstall it.
However, I was only shown Russian, Polish and Czech instead of my normal language - German - in which the game previously worked for over 400 hours.
The customer support couldn't help me any further and I
couldn't change the language to German directly via Windows either.
When I tried this, the game didn't open at all. For those who have the same problem: the customer support said that the problem is supposedly known
and the appropriate employees take care of it. If anyone has an idea for a fix, I'm open to suggestions!
[CM edit: Formatting]
- 2 years ago
Hey you'll have to use the chat option to get in touch with someone the only way I could was through a refund, then I was able to chat with someone I had to go throught a couple people before I found someone who could fix it.
- 2 years ago@Btrippy30 ahh that's awesome! thanks for the info. I will do the same :3
- DUB5TY2 years agoSeasoned Scout@Btrippy30 Sorry to bother you, I have been having this issue for literal months now. Every now and then I try to contact support just to see if I get lucky, but I tried now and their live chat is nowhere to be found??
I sometimes get the email option, which I'm using but they keep passing through different EA Helpers upon my responses, so they proceed to literally ignore my last messages... It's a nightmare.
How and what did they fix for you? Maybe I can suggest it to them to fix my issue as well.- 2 years ago
Hey I'm sorry this is happening to you, I had to go throught the refund option that's the only time they will give you option to chat with someone an I had to go threw a few people until I found someone that could do it, im sorry I could give more but it wasn't until at like 2am I found someone that reset ny language, I went in detail what my problem was an that I needed my game language reset. I hope that helps
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