Forum Discussion

crackerjackers's avatar
crackerjackers
Rising Newcomer
10 months ago

DLC Not Showing Up

Hi there!

So I played sims4 on an pc and recently got a new laptop and moved it to over there. I have dlc that I bought from both Steam and on the EA app, and through codes. At first, I downloaded the game from the EA app and only got the dlc that I bought from there. I didn't realize for a week that I didn't have all my dlc because they were just kits and weren't expansion packs or anything. Then, I downloaded SIMs 4 from STEAM and it created a second copy of the game. I deleted the second copy of the game and now I just have the one from STEAM, but I can still access it from EA. Now, I have my kits, but I don't have my expansion packs from EA. It won't let me download just the dlc from EA, so I'm confused as to what to do next as I can't seem to have both. I know this is kind of a confusing post, but any help would be nice.

 

Thanks!

downloads
ea app
expansion packs
game packs
kits
missing content
steam
stuff packs

1 Reply

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    10 months ago

    crackerjackers  Are your Steam and EA accounts currently properly linked?  Even if they were before, please check again now.  Open any EA website (this one is fine) in a private browser window and try to login with your Steam credentials.  If you land in the correct EA account, they're linked; if anything else happens, let me know.

    If the account link isn't the problem, please do a clean uninstall of Sims 4 and the EA App, as described in the accepted solution of this thread:

    [CURRENT ISSUE] Sims 4 DLC shows as installed, won't load in-game | EA Forums - 11831673

    Anchors don't work on this site at the moment, so use ctrl-F to search for revo and jump there.

Recent Discussions