So, Looked through many different websites, help links, blog pages, and posts. Simply cannot find my current problem anywhere.I have owned Sims 4 on Origin basically since launch, recently with Steam integration, I moved it over. I now own some DLC on Origin and some on Steam. Was not a problem until recently, Game refused to open through Steam, and the Play button is grayed out on Origin. Tried tinkering with my files a while back and eventually gave up due to no progress.Now my Sims directory under Documents/Electronic Arts is now just straight-up empty, obviously, the game's debug txt file says no locale file path now, and I have uninstalled Sims 4 on Steam, and Origin. Nothing has changed, I've Verified File Integrity on Steam which has also not helped. Cleared my Origin Cache as well without anything changing. The only location I can find files for the game is under Steams "Browse Local Files" but they are not true game files. Just stuff that is there to link back to Origin on launch. I've also fully uninstalled Origin and Re-Installed it. Nothing.Any help would be greatly appreciated.... Kind of lost here

@SiltionGaming I really don't know what's going on then.Maybe someone else has any ideas. EDIT: To be sure, you never tried just the Origin version ? Like uninstall Steam and just install the Origin base game. You can't use all your DLC that way but this is just to determine if the issue lies with the game in general or the steam version And a few question When you say you moved your game over to steam, does that mean you re-bought the Steam version or did you do some other trick ? Are your accounts properly connected ?

@SiltionGaming Where are you getting this error ? Is that a log file ?What security software are you using ? Possibly it blocks the game from creating content.

@crinrict That Error was showing up in the Debug TXT file in Steam's files. Every time I launch the game, more of that line shows up there so I'm assuming that is what is happening. When it Comes to security software I'm assuming you mean like Antivirus? If so literally nothing.

@crinrict Sorry I don't think the Ping/@ worked properly in the last one

@SiltionGaming I'm guessing your playing on a pc. Did you try to repair the game in Origin? Did you recently start using OneDrive?

Sims 4 Local File Path Empty | EA Forums

38 Replies

crinrict
Hero+
5 years ago
@SiltionGaming Where are you getting this error ? Is that a log file ?

What security software are you using ? Possibly it blocks the game from creating content.
SiltionGaming
5 years ago
@crinrict That Error was showing up in the Debug TXT file in Steam's files. Every time I launch the game, more of that line shows up there so I'm assuming that is what is happening. When it Comes to security software I'm assuming you mean like Antivirus? If so literally nothing.
SiltionGaming
5 years ago
@crinrict Sorry I don't think the Ping/@ worked properly in the last one
roberta591
Hero (Retired)
5 years ago
@SiltionGaming I'm guessing your playing on a pc. Did you try to repair the game in Origin? Did you recently start using OneDrive?
crinrict
Hero+
5 years ago
@SiltionGaming Sorry, I missed your tag.

Are you using the default path to install steam games ? They're usually in steamapps\common. Do you have Sims 4 game files there ?

Do you have any in the Origin_Games folder ?
SiltionGaming
5 years ago
@crinrict @roberta591 I do not use OneDrive, usually is a pain in the * so I avoid it. Steamapps does in fact have files in it but they are definitely not proper game files I'll upload a screenshot here. the Origin games folder is the one that is completely empty, and no matter how many re-installs I do nothing actually installs.I also do not have a "Repair" option on Origin for Sims 4, straight up does not show up upon right clicking it
roberta591
Hero (Retired)
5 years ago
@SiltionGaming You don't have to "use" OneDrive. Sometimes a Windows 10 update OneDrive login may be part of the update welcome. I don't use OneDrive but right after an update there is a page that sometimes requests you login to OneDrive. OneDrive relocates folders and files in prep to sync. The operating system (Windows 10) knows this and redirects calls to these folders and files. the problem is the game does not know this and keeps looking in the default location. This problem seems to happen after you start the game THEN enable OneDrive. If the default game folder in the user document game folder is empty something is wrong as this folder is checked every time the game starts and if empty the game creates new data. Another issue I have found is a rights issue. Does your user login have rights to the game folder and files. The Sims games have a complicated file structure and I found out early not to mess with it. I have both Origin and Steam and I have no issues playing the Sims games. With issues between EA and Steam I decided to use Origin for this game.
SiltionGaming
5 years ago
@roberta591Just looked into my Onedrive folder, can't see anything in there that should cause a problem, I'm gonna completely wipe it from my pc then try again. My issue is I played the game fine for like 2 months (on Steam) and then bam it decided to die. I've owned the game for a long while through Origin, since 2014
roberta591
Hero (Retired)
5 years ago
@SiltionGaming I've been playing since Will Wright put out SimCity with Maxis. Actually my first computer game was the Colossal Cave Adventure by Don Woods and William Crowther for the PDP-10. Can you remember if you uninstalled or installed anything lately?
SiltionGaming
5 years ago
@roberta591 Not that I can really recall, obviously the normal flow of game installs etc. nothing Big software-wise though