Sims 4 Local File Path Empty
So, Looked through many different websites, help links, blog pages, and posts. Simply cannot find my current problem anywhere. I have owned Sims 4 on Origin basically since launch, recently with Ste...
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@SiltionGaming Loosing track a bit. Did we cover anti virus software blocking something ? Believe you said you have none ? Does none mean Defender or did you turn that off ?
@crinrict Defender is on, just disabled it as well to test. the game still refuses to launch without Defender on as well. Otherwise, I do not run any antivirus. Never needed to.
@SiltionGaming Have you ever tried starting Steam and the game as administrator ?
EDIT: Also, did you just turn off Virus scanning or controlled folder access in Defender ?
- @crinrict I have now attempted with a fully disabled Windows Defender, so not Virus Scanning or Controlled Folder. I also just tried to open both Steam and Sims 4 as Administrator. Neither did anything different
- @SiltionGaming OK. Let's try a full reinstall then.
Uninstall both Steam version and Origin version with Revo Uninstaller and make sure there's nothing Sims left on your computer.
Then just install the steam version. - @crinrict Completely removed all files and installed them through Steam. Still refuses to launch
@SiltionGaming I really don't know what's going on then.
Maybe someone else has any ideas.EDIT: To be sure, you never tried just the Origin version ? Like uninstall Steam and just install the Origin base game. You can't use all your DLC that way but this is just to determine if the issue lies with the game in general or the steam version
And a few question
- When you say you moved your game over to steam, does that mean you re-bought the Steam version or did you do some other trick ?
- Are your accounts properly connected ?
- @crinrict I moved it through EA Play since then moved onto steam I was able to pick up the game on steam and link accounts. They should be still linked fine for I can play other games like Battlefield 4, etc... I had been able to play the game until about September then it suddenly just stopped opening altogether. So the game doesn't allow for an Origin install even anymore, where the download button should be it just simply says "Details." Forcing me to install through Steam, then refusing to launch once I do.
@SiltionGaming Still don't know what you mean by move ? Could you explain in details how you did that ? Enter your code on Steam or just made a dummy link there or do you actually own the game on steam ?
Do you still have EA Play ?
- @crinrict I do still have EA Play yes, I swapped my subscription from Origin, by canceling the automatic payments. So I technically still have it on Origin until August this year. But I also have EA Play through Steam now too, which includes Sims 4. So I simply installed it through EA Play and it automatically picked up my Origin stuff and allows me to play it all in one through Steam.
- @SiltionGaming OK. So, if you still have it on Origin, I would try if that version works.
Uninstall steam, then install on Origin and see if that works - @crinrict Issue is. I can no longer install through Origin, simply says "Details" Instead of install, and once pressed literally nothing happens. K but the issue is EA Play... Went to launch Battlefront II to test it. Does the EXACT same thing as Sims. Says it's running for like 2 seconds then just stops
- @SiltionGaming So it's like your EA Play subscription is no longer valid ? Maybe your account is confused about the double subscription and it's what's causing issues.
Have you contacted a game advisor yet to check your account ? - @crinrict No Sir. how would I go about doing that?
Game advisors can be found through live chat or call-back
Click on this this link for fast finding https://help.ea.com/en/contact-us/
In Details here: How to contact a Game Advisor
@crinrict Heyyy! Been a while! Went through a Long Process with EA before they basically said it is a problem with Steam. Went to Steam support and they legit did nothing, just linked me back to EA Support. I had given up completely honestly. Was talking to someone about it and went to show how Origin's play button is grayed out and well. It suddenly wasn't. Clicked Play and it actually opened. Dunno how or why but it works now! Thanks for all the help!
- @SiltionGaming Could have been something about the patch.
There was someone else that had a different Steam issue that said it suddenly started working after the last patch.
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