Sims 4: Lost data and game progress
Just recently I opened Origin to play Sims 4. When clicking play on the main menu of the game, I was shocked to find out that I was sent back to the beginning of create a sim and could not access the already made families. This has been twice now that this issue has happened. No, I did not back up my data and I was thinking I shouldn't have to at the moment. I wouldn't make such big deal out of this if it hadn't happened more than once now of having my game completely wiped out except for the reminder of hours I have played the game on origin. If I can have any information to at least stop this from happening again, that would be greatly appreciated. Thank you.
If the saves are no where to be found on your computer, there's not much you can do other than to start over.
My recommendation for the future: Backup your saves and user files on a regular basis: http://sims4.crinrict.com/en/2014/09/backups/
Also save the Sims your like to the gallery and your library and also back that up.