Sims 4 no sound while playing PC
Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.75.125.1030
What expansions, game packs, and stuff packs do you have installed? All packs besides Star Wars, Vampires
Steps: How can we find the bug ourselves? not sure
What happens when the bug occurs? unable to hear any sound from sims game while playing and from sims start up.
What do you expect to see? sound should be played throughout game when volume is up/on
Have you installed any customization with the game, e.g. Custom Content or Mods? Yes
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure
Sims does not have any sound. Have updated game and reinstalled (deleted mods/custom content before reinstalling). Computer has sound outside of game. U
@kenyboo1 Please check to make sure you haven't disabled sound for Sims 4 within Origin. Open your game library, right-click on the Sims 4 icon, select Game Properties > Advanced Launch Options, and make sure there isn't a -nosound argument in the command line box. If there is, delete it and save the change.
If that's not the issue, please test with a different sound output that uses a different connection, e.g. built-in speakers vs. headphones connected via jack.