Sims 4 not downloading Aug 2023
I tried to update my Sims 4 game and switch to the EA app after not playing for a few months. Every time I tried to update Sims it would not go past 0% downloaded. It would eventually say that I ha...
Forum Discussion
@savannahnichole Please uninstall the EA App with Revo Uninstaller (the free version is fine). Then restart your computer and download a fresh copy of the App installer.
Create a new folder into which you'll install Sims 4. The folder should be on the root level of the drive of your choice, for example C:\Games is fine, but not C:\Program Files\Games. Let me know whether this helps.
It unfortunately did not work. Still saying I've been disconnected from the internet when my connection is stable.
@savannahnichole As a test, please set your phone as a mobile hotspot, using data rather than your home wifi, and connect the computer to that. I'm not suggesting you download Sims 4 in its entirety through your phone; just let me know whether the download starts. If it does, you can cancel it right away. Then unplug your router, wait ten minutes, and plug it back in before trying to download the game.
It wouldn't go past 0% on mobile hotspot but didn't kick me off saying it disconnected from the internet. I reset the router anyway but the issue continues.
Community Highlights
- EA_Cade11 months ago
Community Manager
