Sims 4 Not Opening through EA App
I am trying to open Sims 4 through EA and everytime I click play, it says it's launching like normal then it stops and nothing happens. Which is also usually normal, but I was able to sit around for ...
Forum Discussion
@FairClarity As a test, please try playing in a clean user folder. Move the entire Sims 4 folder out of Documents > Electronic Arts and onto your desktop, and when you launch the game, if it launches, a clean folder will spawn with no content. (Your saves and other content will be intact in the folder you moved but temporarily not read by the game.) Don't add anything to the new folder yet; just let me know whether you can get far enough to start a new save and play in live mode for a bit.
If this doesn't help, please run a dxdiag and attach it to a post.
https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
Nope, it did not work. It's just sitting here doing the same thing as it was doing before.
@FairClarity Then I would like to see a dxdiag. Please attach one to a reply in this thread.
Update:
I didn't do the dxdiag, but I stopped playing Sims for like a week or two then I tried to get on (with my original Sims 4 game with all my saves out of the Electronic Arts Folder, which started a new folder) I got on, and it actually got into the game. So I got off, deleted the new folder and put the old folder back in the EA folder. Then got back on the game, and it was fixed.
I have no idea why it was fixed, but it was.
I came across the same problem, I also have mods so I thought it was because of my Mods… I deleted all my mods (just moved the mods to another folder separate) and the game still didn’t load. I uninstalled the game, reinstalled it, restarted my computer, turned off one drive - then turned it back on and it was because my saves was not in the right documents location (it was connected to the my one drive) you can check where your saves are stored by clicking “load game” in the main menu.
If you can start a new game, it’s the saves folder. Make sure your saves are connected to the current running game. (One drive / Local was separate and my computer gives me a hard time to just keep it local)
i hope this helps!!
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