@roberta591 are you also talking about The Sims 4?
@bingsoo10 does the game run in full screen? Do you still hear the music playing?
@Phantomlover1717 Yes I'm talking about Sims4. While much of the game coding has been "refined" for lack of a better word, many routines operate very much like Sims 3. You have a system set up as dual monitor - I NEVER setup a dual monitor system using two different makes (and models) of monitors on any system and more so on a gaming system. This puts more stress on an already stressed system. 44.6Gb of free space is not enough free space for the Windows operating system to work properly without the fact your running a game that creates all kinds of temporary files on an operating system that creates all kinds of temporary files all by itself. Just take the case of downloading a large file. The largest the file can be 22.3Gb if no other files are created. That download file will create a temp file until the download is complete. Upon completion the file is then copied (not moved) to the intended destination. The temp file may or not be deleted at this time. The temp file may never be deleted. That is why I say the Windows operating system bloats - it is what it has always done and each iteration is usually worse then the version before. The user is using Windows 8.1. Microsoft has stopped main support for Windows 8.1 and is now on extended support. While SSD's are nice and fast I don't see many gaming systems being sold with a 240Gb conventional hard drive. The customer tells me they play Sims 4. That means there will be expansion packs. the base game may run correctly but as expansion packs are added the free space on the system device is going to decline. It could (and usually does) get to a point there is not going to be enough free space for the operating system to run correctly. There are advanced techniques that could be used to delay the inevitable but the casual user is not award of the pros and cons of using these techniques. If all you want to do is turn on the computer and install and play games then advanced commands that modify the running of the operating system then I would not advise using advanced techniques as that complicates an already complicated operating system.
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