12 years ago
Sims 4 not running
I was having the same problem with the CAS demo. I run the game, the wheel turns telling me its thinking, then nothing. No new proccesses running, no nothing.
I was unable to launch the CAS without putting it into windows 7 compatibility mode and running as administrator. I have tried setting both ts4.exe and activationui.exe to those settings and it does not fix the problem.
@Kraki02 Can you check for any windows updates, particularly .NET?
no updates available.
ts4.exe crash report
Source
The Sims™ 4
Summary
Stopped working
Date
9/2/2014 12:02 AM
Status
Report sent
Description
Faulting Application Path: E:\Games\The Sims 4\Game\Bin\TS4.exe
Problem signature
Problem Event Name: APPCRASH
Application Name: TS4.exe
Application Version: 1.0.625.10
Application Timestamp: 53ed5fc4
Fault Module Name: KERNELBASE.dll
Fault Module Version: 6.3.9600.17055
Fault Module Timestamp: 532943a3
Exception Code: c0000005
Exception Offset: 00012b82
OS Version: 6.3.9600.2.0.0.256.48
Locale ID: 1033
Additional Information 1: 5861
Additional Information 2: 5861822e1919d7c014bbb064c64908b2
Additional Information 3: d1d9
Additional Information 4: d1d94a13d3609d6b740644c12508f581
Extra information about the problem
Bucket ID: aa4e2561f814c88166d21327a573e2e9 (73490596684)
Thanks. For the next step, can you uninstall your existing graphics drivers, then install a fresh set from the manufacturer's site?
If this has no effect, try running the system file checker: http://support.microsoft.com/kb/929833
reinstalling graphics drivers had no effect. running the system file checker found nothing.
Its still not working, any more ideas?