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fruit-ninja-tet's avatar
11 years ago
Solved

Sims 4 not showing up in Origin

So I haven't played The Sims 4 in about three weeks or so and when I tried playing it today it wasn't in My Games. The only thing that was there was the Create A Sim demo in its place. Help?
  • Phantomlover1717's avatar
    Phantomlover1717
    11 years ago

    @fruit-ninja-teto Try this:

    The game no longer shows up in Origin

    Try the following things: 

    • Restart Origin.
    • Log out and back in and use the email address instead of the user name. Make sure to use the one you used to register the game in the first place.
    • Reinstall Origin.
    • Restart your router/modem.
    • Make sure the game isn't hidden by accident. To check, put the filter to Hidden Games. If it's there, right-click on the game to unhide ((click on the spoiler below to view an exemplary screenshot))
    • Get in touch with an EA Game Advisor.

    Source: http://answers.ea.com/t5/The-Sims-4/FAQ-Serial-Codes-Game-Activation-and-Download-Issues/td-p/4228232

    @Chlojane98xx see above 


    @JoSimtastic 

    All your expansions, game packs and stuff packs go under one picture in Origin. Follow these steps:
    - Go to the 'my games' tab in Origin.
    - Hover over your 'The Sims 4'.
    You'll see a little screen come up with an 'i' and a 'play/download/install' button.
    - Click on the 'i', you'll be taken to a different screen.
    - Scroll a bit down and there you'll see all your expansions, game packs and stuff packs.

    And right click the game in Origin and choose 'repair game' to see if the missing files will be added again. 
    Also you can uninstall and reinstall through Origin, just log in to the account you first registered with and you'll find the game over there in the 'My games' section. If not, see above.