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zazouilleuh's avatar
zazouilleuh
New Novice
3 years ago
Solved

sims 4 pack not showing up

hello, so i bought a pack and downloaded it, and in the game it says « restart to complete the download » even tho i did restart it a billion times already, i also tried to reinstall ts4 but still di...
pc
  • DeanXeL's avatar
    DeanXeL
    3 years ago
    @zazouilleuh and of of those is not showing up then?

    shut down EA app completely. If you then reinstall origin using www.dm.origin.com/download (don't worry, don't need to uninstall EA app) and log in on there, does the pack show and launch?
DeanXeL's avatar
DeanXeL
3 years ago
@zazouilleuh should indeed just be exit and reload. You can try fully exiting the ea app in between too (not having it run in the background).

Another thing you can try is moving your my documents -> electronic arts -> the sims 4 folder to your desktop and checking again
zazouilleuh's avatar
zazouilleuh
New Novice
3 years ago

@DeanXeL hi again haha, so i tried what you said a few times, but unfortunately it still didnt work, i tried to do what you said together but also didnt work, im sorry for bothering you thoo, maybe something is just wrong with my game idk

  • DeanXeL's avatar
    DeanXeL
    3 years ago
    @zazouilleuh hehe don't worry about it, I'm here to help fellow players 🙂

    If that didn't work either, sorry, but I'd just reinstall the entire game if you're up for it?
    • zazouilleuh's avatar
      zazouilleuh
      New Novice
      3 years ago

      @DeanXeL ill try it and tell you about it !!

    • zazouilleuh's avatar
      zazouilleuh
      New Novice
      3 years ago

      @DeanXeL ok so, i reinstalled it, and didnt work 😫 i retried all the things you said but it still didnt work, maybe my pc is the problem ? i dont really know

      • DeanXeL's avatar
        DeanXeL
        3 years ago
        @zazouilleuh what computer are you using? 64-bit?
        The basegame and pack are origin/EA app, right?
        Which pack is it?

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