Sims 4 Payment Issues
I tried purchasing the Sims 4 and it won't go through. I checked with the bank and they are fine with the purchase, but the merchant is offline causing my card to be on hold. I need to use my card!!!
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1 Reply
- Please contact a game advisor for this
Game advisors can be found through live chat.
- https://help.ea.com/en/contact-us/
- Click on the orange NEXT button
- Select a platform
- Click on the orange NEXT button
- Select a topic and describe your problem in a few words
- Click on the orange NEXT button
- Click Chat Now to chat with a Game Advisor
In Details here: How to contact a Game Advisor using the new EA Help page
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