Sims 4 Product code
I brought Sims 4 through steam and I didnt get a product code. I have contacted EA games and after supplying all the information they asked for they closed my case and I still dont have a product cod...
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the email is the same my anti virus is AVG
@Looneybin1978 Try temporarily disabling AVG, as described here:
https://support.avg.com/SupportArticleView?l=en&urlname=Disable-AVG-Antivirus
As long as you don't do anything other than try to play, your computer should be safe. If this helps, you can set exceptions for Origin, Steam, and Sims 4 (TS4_64.exe) within AVG.
Otherwise, please contact EA customer support to make sure that there's nothing wrong with your Origin account or the link to your Steam account, or your copy of Sims 4 for that matter.
Thanks for the help but I have requested a refund and brought a different copy that has a product code
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