Test this PSU first, this is most probably a hardware problem and the PSU could be the problem.
What kind of PSU is that? (Model and vendor)
@loubylou1983 It is a bit strange that the Desktop Windows Manager would be crashing while you're playing Sims 4, even more so because you ran DISM and sfc a couple of weeks ago and they didn't fix the issue. But please run them again now, just to be thorough. Here's the earlier description of how to do it:
https://answers.ea.com/t5/Technical-Issues-PC/Sims-4-random-crashing/m-p/8957742#M171683
If you get the same errors again, let me know; I want to ask for a second opinion on this.
@puzzlezaddict Thank you again, I ran the programmes, first time I did it this morning I got message to say the operation completed successfully.
I then ran it again and got an interesting message it said -
Windows resource protection found corrupt files and successfully repaired them. For online repairs, details are included in the CBS log file located at windir\Logs\CBS\CBS.log. For example C:\Windows\Logs\CBS\CBS.log. for offline repairs, details are included in the log file provided by the /OFFLOGFILE flag. I can't attach it as it is too big, but could try and split it if you need to see it.
Do you think it might be worth investing in a new psu anyway? Reading around the evolab doesn't sound that great!
EDIT - I have tried to play the game twice since this and it is still crashing the only information I am getting from perfmon is - The previous system shutdown at 09:45:00 on 26/04/2020 was unexpected.
I then tried again and got the blue screen again with the fans going mad, I went back into perfmon and got another report and it looks the same as the prev one, but I have attached it again incase it says something different.
I have also ran another dxdiag so it has the last few crashes on it. Tbh I am getting to the point where I don't want to play it anymore, I am just playing waiting for it to crash ☹️
Thanks
Community Manager
