Sims 4 random crashing

@holger1405 

Thank you for commenting,  it started acting up again so yeah I tried each ram in each slot and it still only lasted no longer than 5 mins before it crashed with bsod, whirring fans and dsm.exe crashing ☹️ 

@loubylou1983  Do you have any other RAM you can test instead?  It might be useful to find out whether a completely different module produced the same crashing.

@puzzlezaddict 

I could take  the ram out of my daughters computer (if I can get her away from it) and see if that works, I will keep you updated 🙂 

@puzzlezaddict  @holger1405 

I tried some different ram, got excited cos it let me play for about 20mins but then crashed again. I went  into reliability monitor and there was no reason for it, it just said windows wasn't shut down properly  etc. This time  though I  didn't  get bsod, the game crashed and seemed to restart my system.

EDIT - I then restarted the sims, with the ram in the same slot played for 5  mins bsod fans going mad and dsm the culprit again.

Swapped the ram into the other slot, loaded up the sims had about 10mins before it crashed with bsod and  fans again  so I'm not sure what that  means.

It did feel warm when I was swapping things around,  we purchased a new  fan which we put in yesterday to try and help. Could my graphics card be getting too hot?

My partner has bought me a new psu - he think this might  have something to do with it - it is due to come either today or tomorrow but I'm not sure if it will do the trick.

@loubylou1983  The temperatures looked fine in your hwinfo log, although it's possible that something changed since you ran it.  You can run another one and upload it for us to look at if you want, or just open hwinfo and have a look at the listed temps.

The fact that the computer crashed again with the new memory narrows things down a bit, but I'm not the best one to explain.  By the way, what RAM did you use?  Again, a serial number would be great, or else all the usual stats.

@puzzlezaddict  

Thank you, this is the ram that's in it now. Hope this helps 🙂 

ADATA 16GB ( 2 x 8GB ) Desktop Ram Memory DDR3 PC 1600MHz AD3U1600W8G11-B

@holger1405  @puzzlezaddict 

Thank you both for  your help.

The new psu came yesterday and  since it has been installed I have  had no problems at  all, the game ran for 6 hours straight  without one crash! So it looks like my rubbish psu was the cause. I'm not great with computers so not sure how that caused the constant app crashes but all seems to be sorted now 🙂 

Thank  you again, I really appreciate you both taking the time to comment and  help 🙂