Sims 4 Randomly Closes completely while playing

So I've had Sims 4 since around Thanksgiving of 2017. And earlier this year I got the Cats and dogs expansion pack, I've asked for help before on here because i couldn't even play it because of how l...

Anonymous

7 years ago

Approved

I have gotten it but it says to put it in my cases but i do not have a case to out it into. Do you know how ti fix this?

Anonymous

7 years ago

Approved

DxDiag

Anonymous
7 years ago
Approved
It did not work, I even attached the file...
- dizzy_wizzy12
  4 years ago
  @Desiree_Martin did you ever fix it? i'm having the same problem
  - EA_Barry
    Community Manager
    4 years ago
    @dizzy_wizzy12
    
    This is a really old thread, can you please create a new thread regarding your issue please and thanks.
    
    Thread locked.