Sims 4 Randomly Closes completely while playing

So I've had Sims 4 since around Thanksgiving of 2017. And earlier this year I got the Cats and dogs expansion pack, I've asked for help before on here because i couldn't even play it because of how l...

Anonymous

7 years ago

Approved

I have gotten it but it says to put it in my cases but i do not have a case to out it into. Do you know how ti fix this?

jpkarlsen

Hero (Retired)

7 years ago

Click the choose file button on the Reply page.

Anonymous
7 years ago
Approved
It wont let me submit it with just the dxdiag. And i have it in this message
DxDiag.txt59 KB
- Anonymous
  7 years ago
  Approved
  Oh it actually worked!
  - crinrict
    Hero+
    7 years ago
    Hi @Desiree_Martin
    
    you only have a 32 bit operating system so you're probably running into out-of-ram crashes.
    
    Also your graphics chip is below minimum requirement.
    
    All in all I would say your computer is not good enough to play the game.