Forum Discussion

Anonymous's avatar
Anonymous
8 years ago

Sims 4 Randomly Closes completely while playing

So I've had Sims 4 since around Thanksgiving of 2017. And earlier this year I got the Cats and dogs expansion pack, I've asked for help before on here because i couldn't even play it because of how l...
pc
jpkarlsen's avatar
jpkarlsen
Hero (Retired)
8 years ago

Click the choose file button on the Reply page.

Anonymous's avatar
Anonymous
8 years ago

It wont let me submit it with just the dxdiag. And i have it in this message

  • Anonymous's avatar
    Anonymous
    8 years ago

    Oh it actually worked!

    • crinrict's avatar
      crinrict
      Hero+
      8 years ago

      Hi @Desiree_Martin

      you only have a 32 bit operating system so you're probably running into out-of-ram crashes.

      Also your graphics chip is below minimum requirement.

      All in all I would say your computer is not good enough to play the game.

      • Anonymous's avatar
        Anonymous
        8 years ago

        Okay thank you. That confirms what i have to get a new computer. 

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