After this previous patch for ghosts, my game has been constantly "freezing" you could call it. Whenever my game feels like it, (no matter what my sim is doing) they'll continue doing whatever action they are doing and the time progresses like normal, but you can't make any new interations, change time, etc. Even when you pause the game(like to the actual pause menu), they still continue to be doing that same action instead of not moving. And then after some seconds up to several minutes, it'll reset the time back to when it froze and the action will be over like it never happened. I uploaded a video to Youtube to give a better example.https://www.youtube.com/watch?v=FJOt0nqfcdg&list=UUEeKz7bflC1jG31QGuPrcLgI'm not really sure if this is a bug or if it's just my computer. But I'm calling it a bug seeing how it happened AFTER the ghost patch.If anyone has experience this or has any help about it, please do respond. Thank ya. 😕mileyhappy:

I'm going to lock this thread since it's better if everyone posts in one thread The thread for this issue can be found here: http://answers.ea.com/t5/The-Sims-4-Bug-Reports/BUG-Time-freezing-amp-Resetting/td-p/3806607 PLEASE PROVIDE THE INFO ASKED IN THE FIRST POST. Thank you all.

Sims 4, Sims Freeze but Time Goes On

48 Replies

Minecraftking10
11 years ago
I think it must be a bug how long does it usally take for this to occure ?
Daedrical
11 years ago
Thanks for the reply.
It's happened a couple minutes after I've started the family before, I've had it happen 10 minutes after a family start up, it just changes and does it whenever. Not really sure if there is a pattern or not.
Minecraftking10
11 years ago
Hmmm Really Strange if you have Sims 3 does this happen on Sims 3 I'm thinking you might need to wait until a new patch has come out to fix this problem unless something went wrong with your computer I hope your Sims 4 stop's freezing soon.
Daedrical
11 years ago
This never happened with my Sims 3. The only problem I've had like this was when Sims 3 would freeze for a couple of minutes but like, actually freeze everything. And it happened on every computer I ever played Sims 3 on. And this happens on both of the computers I play Sims 4 on. (which one is made for gaming so it should fit Sims criteria)
EDIT: Upon playing some more, I've noticed that it occurs mostly between changing time. Example: When switching from speed 1 to speed 3.
rkgrep
11 years ago
I my case the glitch happens before or after making some action by active sim. Time goes on even if I enable building mode or open the game menu. Changing time speed doesn't work.
Anonymous
11 years ago
Same thing here.. sometimes i see the message that I've discovered a new element after the crash...
Anonymous
11 years ago
I have the same glitch! Drives me nuts! Always corrects itself though eventually
Anonymous
11 years ago
Could be a problem with the processors. Mine is under the minimum requirements. The rest of the game works perfectly well, but sometimes this happends. Mainly when I change time speed. Although sometimes it is random.
Marielle321
11 years ago
i also have this problem
Anonymous
11 years ago
Could you guys shoot us a DXDiag so we get a better idea of what's going on? 🙂

Let's see if a DXDiag reveals anything.

To gather a DXDIAG on your computer, please follow the steps below:

1. Press and hold the Windows key and the letter R on your keyboard
2. You will see a Run box in the lower-left corner of your screen
3. Type dxdiag in the text field
4. Click OK
5. If your computer has a 64-bit version of Windows, click the button Run 64-bit DXDIAG (see screenshot below)
6. If your computer has a 32-bit version of Windows, that button will not be available

64-bit Users will notice the "Run 64-bit DxDiag" button in the bottom-left next to "Help" and should click it once it becomes available. 32-bit Users will not have this as a visible option.

Once you have an open DXDIAG report, there are several pieces of information that are especially helpful in pinpointing the cause of game performance issues:

The main page of the DXIDAG is the System tab. On the System tab, make a note of what is written next to Operating System, Processor, and Memory. Those three pieces of information are the key components of the System tab.

Next, click on the Display tab. On the Display tab (seen in the screenshot below) please note the information written next to the word Name. Finally, on the right-hand side of the Display tab is a Drivers heading. Please note what is written next to the word Date.

If you have any trouble reading the DXDIAG file yourself, you can save all the DXDIAG info as a text file and send it to an EA advisor for more assistance.

7. Click the Save All Information button, found on the bottom of the DXDIAG report
8. Save this text file to your Desktop if possible, then go to http://hastebin.com and copy the contents of the file.

9. Give us the link of the paste in a reply to this thread. 🙂