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KrazedVolcano's avatar
KrazedVolcano
11 years ago
Solved

Sims 4 Start-Up Glitch & Black Screen

So i've had this recurring issue since the latest updates and essentially, it's rendered my game unplayable. I've seen a few other people with this problem yet every solution that has been suggested ...
pc
  • MamaPotterSims's avatar
    MamaPotterSims
    11 years ago

    My Sims 4 game got stuck in windowed mode for some reason. It had the same weird glitching, twitching, and fade up like a powerpoint issue. Here is how I solved it:

    I opened up the options.ini file in the Sims 4 folder of My Documents.

    I changed it from reading "fullscreen=0" to "fullscreen=1".

    Relaunched the game in fullscreen mode.

    PRESTO- problem solved. For some reason, my computer doesn't like running it in windowed mode!!! Guess it is only happy on fullscreen LOL

    Let me know if this helps!

    Poppy

MamaPotterSims's avatar
MamaPotterSims
11 years ago

My Sims 4 game got stuck in windowed mode for some reason. It had the same weird glitching, twitching, and fade up like a powerpoint issue. Here is how I solved it:

I opened up the options.ini file in the Sims 4 folder of My Documents.

I changed it from reading "fullscreen=0" to "fullscreen=1".

Relaunched the game in fullscreen mode.

PRESTO- problem solved. For some reason, my computer doesn't like running it in windowed mode!!! Guess it is only happy on fullscreen LOL

Let me know if this helps!

Poppy

  • Anonymous's avatar
    Anonymous
    11 years ago
    Thanks for sharing what helped you, @MamaPotterSims !
  • CommanderRianno's avatar
    CommanderRianno
    11 years ago

    I did what Poppy said and it worked for me. 🙂

  • Anonymous's avatar
    Anonymous
    10 years ago

    It was the opposite for me! I couldn't get into the game becouse it was on fullscreen, but your answer helped!

    I changed "fullscreen=1" to "fullscreen=0" in the options.ini file and i could finally play the game. Been playing 5 hours straight now without any problems. So thank you! 🙂

    • Anonymous's avatar
      Anonymous
      8 years ago

      I had the opposite as well, i just did the opposite to the steps and it worked. Thx for the help

      @Oligarchi wrote:

      It was the opposite for me! I couldn't get into the game becouse it was on fullscreen, but your answer helped!

      I changed "fullscreen=1" to "fullscreen=0" in the options.ini file and i could finally play the game. Been playing 5 hours straight now without any problems. So thank you! 🙂

  • DmcSnookie's avatar
    DmcSnookie
    10 years ago

    I checked this mine is already full screen = :'(

    • MamaPotterSims's avatar
      MamaPotterSims
      10 years ago
      @DmcSnookie wrote:

      I checked this mine is already full screen = :'(

      There was another user whose options.ini was already in fullscreen. Apparently, this fix works both ways. Try changing the "0" to a "1" or the "1" to a "0" (opposite of what it is right now). Perhaps that will help! 

    • Anonymous's avatar
      Anonymous
      8 years ago
      I had this same issue and the solution above solved it for me however my settings were already full screen 1 and I changed it to 0. Give that a try .
  • Anonymous's avatar
    Anonymous
    10 years ago

    I tried what you suggested, but it didn't work. When I go onto click on a household it's all black other than the houses and then there is like a grey unicorn img the centre of the screen. I then try to click on a house and I'm forever stuck on the loading page. I try to shut it down but it won't let me. If anyone else has had this problem and fixed it please help me. Thank you 

  • Emilynsd21's avatar
    Emilynsd21
    10 years ago

    i can't find that 'options.ini file' (i'm using mac) 

    please help me, i downloaded some new mods, and now every time i open The sims 4, the screen turns black! and if i move the mods, out of the folde.. it works. but i want to use the mods! 

    • crinrict's avatar
      crinrict
      Hero+
      10 years ago

      You probably have an outdated mods.

      Check if your mods have been updated and if not, remove them. There's no other way.

  • Anonymous's avatar
    Anonymous
    8 years ago

    It finally worked until the update...that just installed its self and yet again I have a blank screen somebody please tell ea about this its SO SO VERY anoying I have to switch off my computer reebot try to fix it and repeat it takes hours and I get really really angry ..then its my free time finished .

    please fo rgods sake EA just fix this display issue i know its not my system as 100% of my games work fine 

    Edited by EA_Mai: inappropriate language.

  • Anonymous's avatar
    Anonymous
    8 years ago

    THANK YOU! You saved my game!

  • Bean1827's avatar
    Bean1827
    5 years ago
    @MamaPotterSims I cant open up options.ini its just a sheet not a page or whatever. Help!!!
    • EA_Atic's avatar
      EA_Atic
      Icon for DICE Team rankDICE Team
      5 years ago
      I'm closing this thread to stop it being necroed.

      If you have any issues with Sims 4 please make a new topic about the issues you are having and what kind of steps you have tried to solve it.

      /Atic

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