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Anonymous's avatar
Anonymous
12 years ago

Sims 4 startup crash

Good Afternoon;

Let me start this off by saying that I really enjoy this game.

On the day of launch, I had no problems downloading/installing, and played the game for about 15 hours in total the first day; But, that is where the fun ended. When i tried to play the game the next day, everything went down hill. The game originally started and worked, a bit choppier than the day before, but still running playable, and after about 5 minutes, i started to notice that random items started to disappear from my household. For instance, My sim was sitting at his computer programming, and got up and went to the bathroom, when he went back to continue programming, the computer was gone; But, not just the computer, also the desk, chair, and nic-nacs on the desk, and then a couple of other random things gone too, and then the game crashed and i havent been able to open it since.

The game is doing 'the same' as i have seen many post about on the threads here.

It will open, the developer logos will show, and then when it gets to the Sims 4 plumbob title screen, the game will crash with the standard message "Sims 4 has stopped working".

I have tried all of the recommended troubleshooting that I have seen ont he forums here including:

restarting pc, clean boot, repairing game, uninstalling and reinstalling game, deleting game folders and registry, running game and/or Origin as admin, -w in launch paramaters, disable Origin in-game and anything else I could think of but nothing has been able to help.

Here is the DxDialog:

http://pastebin.com/KdNuX9rc 

 Now, I know that with the game just launching a couple of days ago, and there being so many other threads posted on here about various things, that it may be difficult to get a response, But if there is any adidditonal information or assistance that could be provided, it would be greatly appreciated.

Thanks,

Aaron

26 Replies

  • Anonymous's avatar
    Anonymous
    11 years ago

    Mine does this too-- It kind of just crashes over and over again. Other times it gets stuck on the Sims 4 opening screen.. Really annoying. Appears to be unfixable. 

  • Anonymous's avatar
    Anonymous
    11 years ago
    I'm experiencing the same problem and I have Windows 10, before I downloaded W10 I had Win7 it worked for about I think a week.Then I had to turn off my computer for a while because of school work, after those couple of weeks I star t the game it did the same thing was not working or crashed I payed too much for this game to behave like this. I did all the stuff to do to repair it I even called orgin to help me fix it and they told me I was the first to report this problem no matter how many times I try to play it Same result and crashes. I hope either EA recalls Sims 4 game and fixes them or make a repair patch.
  • Anonymous's avatar
    Anonymous
    10 years ago

    ooh, i'm scared to do this...can it break the game in any way?