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FAMU97's avatar
5 years ago
Solved

Sims 4 stopped starting, "Windows cannot access the specified device... "

I was able to start and play Sims 4 a few days ago, but then all of a sudden Sims 4 won't start up. I now get this Windows error, "Windows cannot access the specified device, path or file. You day no...
  • puzzlezaddict's avatar
    5 years ago

    @FAMU97  What antivirus program do you use?  It's possible that it's blocking TS4_x64.exe from running.  The easiest test is to disable the antivirus entirely, or, if you have one of the programs mentioned at the end of the first post of this thread, follow the link(s) to see which settings you'd need to change:

    https://answers.ea.com/t5/Technical-Issues-PC/CURRENT-ISSUE-Sims-4-doesn-t-start-No-Error-Message-Patch-1-68/td-p/9734045

    By the way, do you really not have a dedicated graphics card to go with that high-powered processor?  I ask in part because a couple of the Sims 4 errors could be related to the driver for your graphics chip, but if you're planning on installing or reinstalling a dedicated card, that would make the issue moot.

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