SIMS 4 This Code Has Already been Used

Hi

im having the same issue with the code having been used...

i JUST signed up for origin and its not in my games?? i was on the phone to the australian help line for 10min and was still in line. so thought id try here.

please help asap.

Thanks

Same problem as well here--not showing up in My Games either.

Hi I bought Sims 4 for my two daughter to both got there own laptop. I installed it on the one daughter's laptop but can't on the other one's laptop it say's product code already in use.  There's a lot of tears in my house!  Can you please help me?

I have the same problem, showing the code has already been used, as we are trying two days already to install this game. its not showing at My Games as well?

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@lijareini wrote:

Hi I bought Sims 4 for my two daughter to both got there own laptop. I installed it on the one daughter's laptop but can't on the other one's laptop it say's product code already in use.  There's a lot of tears in my house!  Can you please help me?

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Hi! I remember that all discs are single install only. So if you want it to be installed in another laptop, simply download origin and log on to the same Origin ID you installed your game with, check the My Games tab and it will install from there. 🙂

Not a tech help from EA, but as far as I know, this is how I understood their current policy on installing The Sims 4.

Hope I helped!

To everyone else, here's what I did:

1) Pop in the installer disc 1 into the drive and have it autorun.

2) Log into Origin and go through everything

3) Input my code

Now here's where the "code's been used" window will open, sending you back to encode your code. Here's what to do:

1) Close that window

2) Go to My Games Tab

3) Click on Origin (if I remember correctly, but if not, choose any of the available menus. Not at my PC at the moment, so can't open Origin ☹️) and hit Reload

4) If the game still doesn't show, make sure the drop-down menus available under the My Games Tab is set to "All". Do not set it to installed since it's still basically not yet installed, you simply placed your product code.

5) Click on the Sims 4 image and click Install.

Then voila! It shall install accordingly.

Hope this helps. 🙂

Sadly it didn't help at all 😕mileysad:

didnt work 4 me btw i did already use the gmae but is says the game can be used mutiple times pleeeeeeeeeeeeaaaaaaaaaaaaase help i have waited a year 4 this game

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@EA_David wrote:

Splendid, thanks for the updates. If you have any further issues, please let us know. 🙂

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I did what you said to do but still wont work

I've already played it previous to this day, and I used the code to activate the game. It asked me to activate the game AGAIN and when I did, it said the code was already used. When I go and look at "My Games", it is not found there. What can I do? I payed for this game and I really wanna play it :c