Sims 4 unable to start

@KArt90 

Do you have friends or relatives with better Internet connection that you could borrow?

@jpkarlsen 

Unfortunately I do not.

I also have a desktop and not a laptop, so even if I did have someone with a better internet connection, it would be a whole thing to move around to another location and set back up.

@KArt90 

I will recommend that you look into getting faster more reliable Internet at least for a while. Bad internet and gaming is a poor combination.

I already have the fastest internet we can get where I live, which is unfortunately satellite-based. Our "unlimited high speed hours" are between 1 am and 7 am, but even then Origin is extremely slow when it comes to downloading anything. I have always gotten less than 200 kb/sec no matter what time of day it is. This morning my maximum was around 153 kb/sec for Origin, but it's so inconsistent that for the most part I'd argue that it's somewhere closer to 100 kb/sec on average. For comparison, downloading with Steam I was hitting a maximum of 500+ kb/sec.

Thank you for trying to help me, @jpkarlsen.

I'm just really frustrated with this because something breaks and makes the Sims unplayable for me every time Origin runs some kind of update and I feel like I spend more time and energy trying to fix it than I do getting to play the Sims. I downloaded the base game and all of the packs and expansions on this satellite internet, and while it was a long, slow download because of that, I was still able to download them and get it to play. Now, however, it'll tick away around 12-26 kb/sec and then drop off to 0 kb/sec after anywhere between 15-30 minutes. I can't even let it run overnight to download because it just comes to a dead stop whenever it pleases.

I guess I should add that everything else I use for gaming can handle updates/downloads just fine. Origin has consistently been a problem.

(Sorry for straying into an almost-rant. I'll be leaving this alone for today and coming back to try more troubleshooting tomorrow once I have time to cool down.)

I have now spent 3 days trying to fix this.

I got up to 62% of the way through downloading, only for the download to come to a full stop and go no farther. As recommended when this happens, I hit pause on the download, waited a minute, and then clicked resume.

It then sat there on "resume" for ten minutes.

When it finally got back to downloading, the entire process had been reset to 0% downloaded. That's THREE DAYS of progress that is now gone.

I am literally in tears at this point and I don't know what to do any more.

The fact is that I feel like I've wasted hundreds of dollars for this game which once worked just fine and has now, probably thanks to this months updates, completely stopped working. I've tried everything I can think of.

If anyone has an idea of what I can do to fix this, I would appreciate the help. 

@KArt90  Do you have temporary access to someone else's computer, preferably with a faster internet connection?  If so, and you have an external hard drive or USB stick with at least 64 GB free, you could install Sims 4 on that, then move it to your own computer.

There are a few different approaches, not all of which work all the time.  But perhaps the most reliable is to start the download on your own computer, pause it, copy the files from the external drive to Origin's install location on your internal hard drive, and then resume the download.  Origin should verify the presence of the files without having to redownload anything.