5 years ago
Sims 4 unable to start
Ever since the last update, I've been unable to even start Sims 4 and instead receive this message: Unable to start: Cannot start because required game data is missing or damaged. Please repair or...
I have now spent 3 days trying to fix this.
I got up to 62% of the way through downloading, only for the download to come to a full stop and go no farther. As recommended when this happens, I hit pause on the download, waited a minute, and then clicked resume.
It then sat there on "resume" for ten minutes.
When it finally got back to downloading, the entire process had been reset to 0% downloaded. That's THREE DAYS of progress that is now gone.
I am literally in tears at this point and I don't know what to do any more.
The fact is that I feel like I've wasted hundreds of dollars for this game which once worked just fine and has now, probably thanks to this months updates, completely stopped working. I've tried everything I can think of.
If anyone has an idea of what I can do to fix this, I would appreciate the help.
@KArt90 Do you have temporary access to someone else's computer, preferably with a faster internet connection? If so, and you have an external hard drive or USB stick with at least 64 GB free, you could install Sims 4 on that, then move it to your own computer.
There are a few different approaches, not all of which work all the time. But perhaps the most reliable is to start the download on your own computer, pause it, copy the files from the external drive to Origin's install location on your internal hard drive, and then resume the download. Origin should verify the presence of the files without having to redownload anything.