Sims 4 unsupported video card
I resetted my laptop and downloaded the sims 4 but when the game opens on the main menu a tab pops up to say video card unsupported, im able to play the game but cannot play on any graphic setting hi...
Forum Discussion
@Kayleighch94 Please run a dxdiag and attach it to a post.
https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
i think this it
@Kayleighch94 Your dxdiag lists a few crashes of a component of the graphics driver, as well as some other errors that could be related to the driver (or a different driver; it's not possible to tell from the info listed). The graphics driver is a couple years old, and it might help to update, but you may need a special driver from HP, not one from Intel. I'd like to take a look at the options either way. So please go here:
https://support.hp.com/us-en/drivers/laptops
Enter your laptop's serial number, choose your operating system if prompted, and you'll land on the driver download page for your laptop. Please link it here. That page doesn't have any information about your own computer, just the overall model.
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