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moonnyxx's avatar
moonnyxx
New Rookie
2 years ago
Solved

Sims 4 update won't install

Hey all, I'm facing a bit of a dilemma here and could really use your input. So, I've been eagerly waiting to install the latest Sims 4 update, but it seems like the universe is conspiring against m...
pc
  • puzzlezaddict's avatar
    puzzlezaddict
    2 years ago

    @moonnyxx  Try killing the EABackgroundService in the Task Manager.

    If that doesn't help, please uninstall the EA App with Revo Uninstaller (the free version is fine), then restart your computer, download a fresh copy of the App's installer, and run it.

    If the App still doesn't load normally, please let me know what antivirus you use.  Please also post a screenshot of what you see when you open the App.

moonnyxx's avatar
moonnyxx
New Rookie
2 years ago

Update: It downloaded!

Minigherkin's avatar
Minigherkin
2 years ago

Well, I've had the same issues, and tried all the same fixes and this morning found that somehow Origin has uninstalled itself.  So now I'm back to square one. It's so frustrating that these updates can be so glitchy!

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    2 years ago

    @Minigherkin  Does your computer run Windows or macOS?  Origin doesn't work in Windows anymore, but it's still the only option for Mac users.

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