Anonymous
9 years agoSims 4 Video Card Error (despite trying everything)
Hi there, Just did a fresh install of Origin and fresh install of The Sims 4 on my brand new computer. Dxdiag attached. I'm certain I have all of the right specs for playing the game. I get the foll...
- 9 years ago
Hi @Confucius74
your card is fine, should work with that
please try the following things
- See if it starts in Windowed Mode: https://help.ea.com/en-us/help/the-sims/the-sims-4/playing-the-sims-4-in-windowed-mode/
Turn off Origin In GameIf you have a dual graphics system, make sure the game runs on the card and not the chip- Uninstall and reinstall your graphics drivers
- Rollback to earlier graphics dirvers
Right click on the game in Origin and press repair game
Test after each step