9 years ago
Sims 4 Video Card Error
A couple of days ago I was having some trouble with my Sims 4 game, but I fixed it and it worked fine (except for some weird flashing). I left for a few hours and when I came back my video card was su...
Could you post a DxDiag?
Please follow this how to on how to gather your DxDiag.
You can post the DxDiag by attaching it to your next reply.
Don't paste it directly into your answer, because that won't fit.
Here it is 🙂
Are you sure you run The Sims 4, 32 and 64 bit version on the GeForce card?
http://sims4.crinrict.com/en/2014/09/graphics-cardintel-chip-dual-systems/
I attempted to go in and check, but I received an error
@bpeddle321 Make sure the game is running with the GeForce GT 750M. It is possible the laptop may have disabled the dedicated video chip due to power or some other reason.
I went to see if it was running with the game and received this error
Could you check in Device Manager if the card has any issues.
Go to start, right click on an open area in the start meny, click on all apps, go to Control Panel under Windows System click 'Device Manager'.
Now look up your GeForce card, do you see any yellow marks?