Sims 4 Wanting Me To Switch To Legacy Edition
Hello,
So I went to get on my sims, and it wanted me to switch to Legacy Edition (Error Code: 5de4b8a3:29f00e76:00000000:00000000) Now I just got a new computer and was able to play it just fine, until today. My computer is a 64x-bit CyberPowerPC with an AMD Ryzen 3 2300X Quad Core Processor, and runs on windows 10. I don't know why it wants me to suddenly switch to Legacy Edition. I have already removed my Mods, restarted Origin, Repaired the game, everything. I am at a loss of what to do, and I really don't want to have to reinstall my game. I live in the woods so internet is crap for installing games.
Update: Before I posted this, I went into my Sims 4 Game Bin (Program Files (x86)\Origin Games\The Sims 4\Game\Bin) and found out that the .exe file for the sims 64x-bit version was missing. I don't know if it has to do with the 2020 October update, but thought that it is important to mention. Another note, repairing the game doesn't work. It keeps wanting me to retry and is an endless loop. Any help would be greatly appreciated.
@RiaRose1026 Just to double-check, if you restart your computer and don't open anything except for Origin, you still get the same error? Could you screenshot the contents of the Bin folder where TS4_x64 should be? I'm wondering whether there are any other files missing.
Within Origin, do you have the option to switch back and forth between the standard (64-bit) and Legacy Edition (32-bit) versions of the game?
Please try disabling AVG entirely, at least for now, and just using Windows Defender. Once Sims 4 is working again, you can reenable AVG; as long as you don't download anything aside from the game files while it's off, you shouldn't have any issues.
If this doesn't help, try repairing the game in a new admin user account, still with AVG disabled.