Sims 4 Weird display after update
Today I updated my game. But whenever I open it, it just shows me a bunch of white boxes with llamas. It's sort of the home menu format, but none of the text in the boxes show up. Any ideas?
Forum Discussion
@Skylar8787 Did you try a game repair yet ?
I think it automatically ran a repair though Origin, but I'm not sure. Could you explain how to do it? Thanks
- @Skylar8787 There was a patch yesterday. Did that help you ?
I finished the update and patch. Now it won't open past the loading screen without crashing. ☹️
HI @Skylar8787
Try resetting your user files as described in the factory reset described in this post: http://answers.ea.com/t5/The-Sims-4/FAQ-Troubleshooting-Steps-amp-Known-Issues/m-p/3621199
You won't loose anything. Just make sure to not delete any files and make a backup.
After renaming, repair your game by right clicking on the game in Origin.
Try on a new game with nothing added back first (start new game). If it works, put back your save game and try again. If it still works, you can start putting stuff back.
- Options.ini (or just re-set all your settings manually)
- Tray Folder
- Screenshots/Videos/Custom music
- Rest of the save games (leave out slot_00000001.save which is the autosave and no longer needed - if you still have it)
- Custom content like clothing, hair, skins, make up ....
- ConfigOverride, if you have your own configuration files.
- Mods (one by one, making sure they all still work)
The rest does not need putting back, cause they are mostly cache files that recreate or log files that are not needed for the game.
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- EA_Cade11 months ago
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