Do you have custom content? If so do you have s-club eyebrows. If you do the S-sclub 14f eyebrows are messing up your game. I had this too and i deleted it. Hopefully S-club will get it fixed.
Close your Origin and reopen to get the newest Origin update. That should fix the issue.
i did that ages ago i've done it about 20 times and it doesnt work so no happy simming for me... 😕mileymad:
i don't have origin constantly open anyway and ive tried it over the past 3 days and nothing
this really gets me annoyed because it was fine until origin messed it up
OMG, this is supposed to be my scape goat because I work long hours and this releases a lot of stress but I cant even play my game. Im so upset! This is some stupid S%$#* from orgin to be in our business. ORGIN please fix this problem and give us some free points!!!!!!!!!!!
@LOVEGOODLUCY wrote:i did that ages ago i've done it about 20 times and it doesnt work so no happy simming for me... 😕mileymad:
i don't have origin constantly open anyway and ive tried it over the past 3 days and nothing
this really gets me annoyed because it was fine until origin messed it up
The same thing is happening to me!! I don't understand how to fix this issue!! I have a windows 10 and mods and custom content! I cant even start the game, all it does is shows the maxis and sims 4 icon and then boom the screen goes white! PLEASE HELP ME!!
@crinrict wrote:Close your Origin and reopen to get the newest Origin update. That should fix the issue.
just to be clear. the NEW ORIGIN UPDATE is what messed up the game in the first place. it wont solve anything, im not trying to take it out on you but im so angry because the games are great freakin origin just is a burden and ruins all of my game experiences
@crinrict wrote:Close your Origin and reopen to get the newest Origin update. That should fix the issue.
tried it.
doesn't work.
error still happens as it did before and by this point i have now uninstalled and reinstalled origin and the sims 4 and all my other origin games, what else can i do because nothing is working!? 😕mileymad:
Do you still have the small window or just the stuck on loading ? Are you using custom content ?
Yeah, I hate that my sims 4 games aren't working I am trying everything by updating and getting rid of my cc. My sims 4 game loads fine until the Sims 4 logo and copyright sign and then it just goes right what am I supposed to do?
Hi @big622
Try resetting your user files as described in the factory reset described in this post: http://answers.ea.com/t5/The-Sims-4/FAQ-Troubleshooting-Steps-amp-Known-Issues/m-p/3621199
You won't loose anything. Just make sure to not delete any files and make a backup.
After renaming, repair your game by right clicking on the game in Origin.
Try on a new game with nothing added back first (start new game). If it works, put back your save game and try again. If it still works, you can start putting stuff back.
The rest does not need putting back, cause they are mostly cache files that recreate or log files that are not needed for the game.
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