Sims 4 will not launch on EA app
All of a sudden Sims 4 will not launch from the EA app. Every time I click play or double click the desktop shortcut it will take a few moments of "thinking" and then the EA app will just reappear. I have tried pretty much every fix that I have seen on here and I cannot seem to fix it. I have uninstalled and reinstalled both EA and the game itself. I tried creating a new folder for the game. I have deleted the cache on the EA app and in the sims 4 folder. I adjusted by performance settings. I am really at a loss, except for fully resetting my computer to factory settings and going from there. Please help.
@Mack232323 I don't see anything in your dxdiag that explains this issue. Do you use a third-party antivirus, and if so, does it help to (temporarly, of course) disable it? If you don't, does disabling Windows Defender's Controlled Folder Access help? Here's how:
https://crinrict.com/blog/2019/03/windows-10-defender-controlled-folder-access.html
If that doesn't make a difference, please try playing in a new admin Windows account. Make it local, as in, don't link it to your Microsoft account. You'll be able to (try to) launch Sims 4 without reinstalling anything, but your saves and other user content won't be available. That's fine; this is just for testing.
I also want to mention that another player who had this same issue said that disabling Steam's family sharing fixed it. You didn't mention Steam at all, but it's worth throwing this out there in case it's relevant since it would be a simple fix.
