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imjustavoid's avatar
imjustavoid
Newcomer
10 days ago

Sims 4 won’t run

Basically I was having so issues with running my sims. At first when I would try to run it, I’d get a pop up saying “the sims 4 is already running” and I eventually thought I’d fixed it because I stopped getting the pop up. However now it just won’t run. EA says the game is prepared and then nothing. the game also isn’t running in the background. Was wondering if anyone knows a possible fix because I would love to play :(

1 Reply

  • imjustavoid​  The "already running" error has a master thread here:

    [CURRENT ISSUE] Sims 4 already running | EA Forums - 11818313

    Please try the suggestions in the first post even though you're not currently seeing that error, as the game failing to open at all can have many of the same causes.

    If none of that helps, please provide a dxdiag.  Click Windows key-R, enter dxdiag in the run box, wait for the scan to finish, click "Save all information," and save the file to your desktop.  From there, you can attach it to a reply using the paper clip (Attachment) icon included with the other formatting buttons.