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Anonymous
11 years ago

Sims 4 Won't Install (Windows 8)

Hi sorry to bother you guys, but if anyone can help please do.

I have the limited edition sims 4 that came with a single disk. I had installed it on my computer which is a windows 8 machine last year (december) I uninstalled it and now I am trying to install it once more. However when I enter the disk into my computer, the auto installation will not run. When I click the auto installer, my computer asks me what program to open the file with. 

I have downloaded origin once more and I tried to redeem my code in order to install it that way, however it says that the code has already been redeemed and I cannot do so again. 

I'm really confused as last year when I entered the disk into my computer, the auto installer ran just fine by itself. 

1 Reply

  • When you log in to Origin with the account you first installed with, you should be able to download and install the game through the 'My Games' tab.