Anonymous
12 years agoSims 4 won't install
I have downloaded the Sims 4 through Origin (after trying to install from disc didn't work) and it won't install. It downloads, finishes, then says it's installing but won't let me play after the ins...
I had the same problem for two days, but i found a solution that worked for me.
1. delete sims 4 from control panel -> uninstall a program -> sims 4 + delete it from the folder in your C: "programfiles (x86) -> "origin games" -> "sims 4", just toss it in your trashcan
2. reinstall origin and run as an administrator.
3. delete your anti-virus programme form control panel (in my case, AVG free)
4. follow the steps in this video: https://www.youtube.com/watch?v=m9VJI_9Wf3Y
5. restart you pc (after you´ve done "4", you will get an option to do so, if not restart)
6. DO NOT reinstall your anti virus yet or do anything, except:
Open origin -> downoad ONLY sims 4 (without expansionpack) -> when it´s done, open sims 4 to check if it works.
7. If Sims 4 works, downoad the expansionpacks. Open Sims 4 after it is done to check if it works.
8. restart your PC, download your anit- virus again.
9. Run Sims 4 and play!
NOTE! In step "4" i didn´t go back to enable the drivers/services one by one. I never touched it again. If you want to undo what you just did, it is possible to do so by searching "msconfig" -> open -> folder "general" -> "normal startup"-> restart your computer.
Hope this helps!