Sims 4 won't launch after new app update

Question

I have seen scattered threads here and there about the subject, but none specifically to what I'm experiencing.

Very simply:

- I've installed new EA app
- I'm on a Windows 10 PC
- When I try to launch The Sims 4 I am NOT getting an error code, but I used to get a message saying that I don't have access to the game (that I'm on the wrong user). I logged out and logged in again and seem to not get that message anymore, but still no launching
- There is a banner at the top of the app saying "Things are taking a little longer than usual to load up. Hang tight while we try to solve the problem."
- I don't want to reinstall the game as I don't want to lose progress
- This has been going on for weeks now

I really miss playing the game and I'm getting kinda frustrated by now. What's going on with this? Anyone looking into fixing the app?

pascaltuning · Answer

am sorry bot its not working...when i start origin it unstall it...and when i start it say install the ea app...then it unstal origin....no...its not working

jpkarlsen · Answer

@Runalicious&nbsp;The EA App is in beta and don't work too well with the Sims. I recommend you go back to Origin. You can have both installed but only one can be running.

mazdaavocado · Answer

Mine did the same thing but i just kept trying and then it started working

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Sims 4 won't launch after new app update

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