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@lushifii This is typically a OneDrive error: OneDrive is in the process of syncing the folder and won't let you move it until it's finished.
First, before you do anything else, make a backup of the entire Sims 4 folder. Right-click it and select Copy, then right-click and paste where you're storing the backup. Ideally, you'd use an external drive or USB stick, but if you don't have one handy, put the copy in Downloads.
Next, pause OneDrive syncing and cancel the current sync:
It's best to then stop OneDrive from syncing Documents entirely:
This will likely remove the local (on your computer) copy of the Sims 4 folder as well as anything else in Documents. You can still download the files from OneDrive, either through the app on your computer or through the website. But you also have the backup of the Sims 4 folder, so you don't have to worry about that at least.
Finally, go ahead and test the game as discussed earlier.
Oh, and I also wanted to mentioned I had talked to an EA support on 11/22/22, the day I got the expansion pack and successfully installed it. That was when my issue started of my game being unable to launch. The EA support told me it was because the new expansion pack was still processing, and that the payment hadn’t been approved yet. The next day, I checked and it said completed on my EA account, but the payment hadn’t processed through my bank account yet. So could this be a possible reason?
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