sims 4 won't launch
I've redownloaded the game and removed all CC AND redownloaded origin and it still only reopens origin if i try to launch the game. Before I uninstalled it would only open if there was custom content...
Forum Discussion
@adancingirl Please move your entire Sims 4 folder out of Documents\Electronic Arts and onto your desktop. When you launch the game, if it launches, a clean folder will spawn with no content. Don't add anything to it yet; just see whether you can get far enough to start a new save and play in live mode for a bit.
If you still can't open the game, please run a dxdiag and attach it to a post.
https://help.ea.com/en/help/pc/how-to-gather-dxdiag-information/
Please also let me know what antivirus, if any, you use.
here's the dxadiag
- @adancingirl through other things i also discovered that the game only opens when there's build/buy mode cc added
@adancingirl Wait, you're saying that the game does NOT open if you have no mods or custom content at all, but it DOES open if you add Build/Buy cc? That would be very odd, so please clarify.
Additionally, Origin is crashing, so please clear its cache, uninstall it "the hard way," and reinstall.
https://help.ea.com/en/help/faq/clear-cache-to-fix-problems-with-your-games/
https://help.ea.com/en/help/origin/origin/manually-uninstalling-origin/
When reinstalling, use the full Origin installer (direct download link):
http://download.dm.origin.com/origin/live/OriginSetup.exe
Run the installer as an admin: right-click on the download and select "Run as administrator." Restart your computer after it installs and before trying to play.
yeah if i add anything that goes into build or buy mode, the game opens but all the text is either missing or random jumbled letters
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