sims 4 won't launch
I've redownloaded the game and removed all CC AND redownloaded origin and it still only reopens origin if i try to launch the game. Before I uninstalled it would only open if there was custom content...
Forum Discussion
Hi @puzzlezaddict, I did create the other account and was able to play on that yesterday. I wanted to do a quick test today, but am getting the game already running error in that account now as well. I moved the Sims folder to the desktop there and tried again, but no change.
I do not use OneDrive, and am not signed in there. According to the properties it is empty. Regarding the antivirus I just use whatever came with Windows and keep that updated, as I mostly just use this PC for gaming. I have re-checked the Windows Defender settings and am wondering whether the "public" boxes should also be ticked. Thank you so much for your support!
@YourMerigold The Public setting in Windows Firewall is actually more restrictive: it means you're setting your system as on a public network, and additional protections come into play. So leave that as it is.
For the issue itself, do you have Controlled Folder Access running? If so, please either disable it or set these exceptions for Sims 4:
https://crinrict.com/blog/2019/03/windows-10-defender-controlled-folder-access.html
If you see anything that mentions the EA App, be sure to give it access as well. I know you checked Windows Defender's settings already, but I want to make sure everything gets covered.
If changing the settings doesn't help, try disabling Controlled Folder Access entirely, at least long enough to test.
And please double-check that you do not in fact have an antivirus running in the background. Many computers come with one pre-installed even if the user hasn't paid for any particular service.
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