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talon027's avatar
talon027
2 years ago
Solved

Sims 4 Won't Launch

The Sims 4 will not launch no matter what I try. The problem seems to be primarily with the EA app, since when I launch it in Steam it lists as "running," then opens the EA app which does not run the...
pc
  • puzzlezaddict's avatar
    puzzlezaddict
    2 years ago

    @talon027  Please uninstall the EA App with Revo Uninstaller (the free version is fine), then restart your computer and reinstall.

    If that doesn't help, please create a new admin Windows account and try playing there.  Make it local, as in, don't link it to your Microsoft account.  You'll be able to (try to) launch Sims 4 without reinstalling anything.  If this works, it points to an issue with your main Windows account; if not, we can look elsewhere.

    Please continue to run both launchers as an admin while testing.

puzzlezaddict's avatar
puzzlezaddict
Hero+
2 years ago

@talon027  Please uninstall the EA App with Revo Uninstaller (the free version is fine), then restart your computer and reinstall.

If that doesn't help, please create a new admin Windows account and try playing there.  Make it local, as in, don't link it to your Microsoft account.  You'll be able to (try to) launch Sims 4 without reinstalling anything.  If this works, it points to an issue with your main Windows account; if not, we can look elsewhere.

Please continue to run both launchers as an admin while testing.

KingRayVeteran's avatar
KingRayVeteran
Rising Veteran
2 years ago

Well, before doing all this, I kind of figured out what to do, but not how to find the corrupt culprit(s) yet. I couldn't rename the game folder because something always opened it after rebooting. So I moved all the contents out of 'The Sims' folder to another folder called 'The Sims Saves'. Fired up the game and it worked, but my original game configuration isn't present to the game. Trying to find/delete the files that went bad is going to be a tightrope. I think I saw years ago some files that get recreated and I must find that post.

The other suggestions are overkill compared to this simple one first.

Now the hunt for those TS4 game files I can safely delete without messing up all my Worlds & Sim Families. Almost all of the Worlds are full (99%), so I must put that folder back without that EA app stalling to launch my game. Wish it was more consistent and produced errors about why it can't launch the game + which files are involved. That's an engineering task I know won't happen.

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