Solved
Sims 4 Won't Launch
I’ve been having trouble with The Sims 4 since around August 25th, and I’m really stuck. At first, the game would crash whenever I tried to place a lot, or if I managed to place one, it would get stu...
Forum Discussion
@ICELATTEEEE The DISM log is never necessary unless DISM itself fails. (The normal message is "the restore operation completed successfully" or similar.) The sfc log is only necessary if sfc "found corrupt files and was unable to repair some of them." If you did see that message, let me know; if you're not sure, you can run sfc again to find out, since those corrupt files would still be present. Both logs are impossibly long as well, so I'd rather avoid going through them unless warranted.
For the brightness, you can try going back to the Acer driver, but I'd like to know whether Sims 4 works now with the newer driver in place.
PS C:\Users\willi> sfc /scannow
Beginning system scan. This process will take some time.
Beginning verification phase of system scan.
Verification 100% complete.
Windows Resource Protection did not find any integrity violations.
After doing all of the steps, it still doesn't launch.
@ICELATTEEEE What antivirus do you use, if any? And at the moment, what happens when you try to launch Sims 4, as in, do you get a crash at the loading screen, or an error from the EA App, or something else? A screenshot of any error message would be helpful.
Please also look for new errors in the Reliability Monitor. Hit Windows key-R and enter "perfmon /rel" without quotes, and you'll see a chart of errors and updates with a column for each day. Today is on the right.
Try again to open Sims 4, then look for an error that happened at exactly that time. If you find one, double-click it to see more details, then copy that info and paste it into a reply here. If you don't see a new error, check back in an hour or so—the Reliability Monitor doesn't always update right away.
Hello, I totally forgot to close the case. It turns out my laptop is malfunctioning, and it has nothing to do with the game, as the game does indeed launch after like 30 minutes and then freeze, but this is due to my laptop and not the game. I have currently uninstalled sims and hoping to upgrade to a better laptop with a good graphics driver based on the sims recommendation.
I want to say thank you so much, You have been an absolute help to me, helping me with countless troubleshooting and patience for a tech newbie! The community truly appreciates you. Thank you!
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