Sims 4 won't load past main menu
I've downloaded sims 4 on my new pc for the first time and it refuses to work. I own the base game as well as a few game packs. This is a fresh install with NO CC OR MODS whatsoever. My PC specs are...
Forum Discussion
@Aristianassa Please run a dxdiag and attach it to a post.
https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
Please also let me know what antivirus you use, if any.
The antivirus I use is just Windows Defender. And here's the dxdiag!
@Aristianassa Please do a clean uninstall and reinstall of the Nvidia graphics driver, as described here:
But instead of using the newest driver, try one from December or January. I've seen a couple of reports of Sims 4 not running well on the most recent drivers, not sufficient to say there's definitely a problem but enough to make it worth testing a slightly older driver. You can update again whenever you want, and you can find a number of older drivers here:
Thank you for the reply. I will give this a try and update on how it goes.
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