Sims 4 won't load past main menu

I've downloaded sims 4 on my new pc for the first time and it refuses to work. I own the base game as well as a few game packs. This is a fresh install with NO CC OR MODS whatsoever. My PC specs are...

puzzlezaddict

Hero+

2 years ago

@Aristianassa Please do a clean uninstall and reinstall of the Nvidia graphics driver, as described here:

https://crinrict.com/blog/2019/02/clean-re-install-of-graphics-drivers-with-display-driver-uninstaller-ddu.html

But instead of using the newest driver, try one from December or January. I've seen a couple of reports of Sims 4 not running well on the most recent drivers, not sufficient to say there's definitely a problem but enough to make it worth testing a slightly older driver. You can update again whenever you want, and you can find a number of older drivers here:

https://www.nvidia.com/en-us/geforce/drivers/