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caseyemmahoward's avatar
11 years ago

Sims 4 won't load!!

I just recently installed a new update as of the 14th of Jan 2015, all went well and then it loaded like normal, played it and it was super slooooowww (unusal) so restarted the computer, went to load it up again and TS4 just wouldn't pop up. So I directly went to the origin icon itself, that loaded up but when I clicked on the play button, the orange was faded. I just presumed it was loading still so waited.... for over an hour. Nothing. Restarted computer. Nothing. I looked around on Google for answers as to how to solve this -

1. Dragged the TS4 folder itself and then re-downloaded it. Didn't take long.. but nothing.

2. Tried to delete it's caches but couldn't find anything.

3. Tried re-installing origin but wouldn't let me.

Then it just randomly worked after hours of trying to figure out what to do, so just wanted to know if anyone had the same problem and what to do next time if this happens again 🙂

2 Replies

  • Anonymous's avatar
    Anonymous
    11 years ago

    same problem, but we never got to play afterr it installed. although it reached 100%, it sent a message that it failed. have a call into their service department...

  • sorry to hear and can you confirm for me when you wrote "i dragged the TS4 folder" that meant you pulled your my docuemtns sims 4 folder to the desktop and tried to launch the game and still nothing

    try rebooting the system again

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